Cant get rid of my virus

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Nicole_lyns - Feb 25, 2010 at 12:36 AM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Feb 25, 2010 at 04:22 PM
Hello,
I got a virus on my computer. Im not sure what the virus is all it will tell me is that it is an internet virus but i think it is a virus from a porn site. I tried to download the trojan detector site provided on this site but it will not let me install the program. how do i fix it?
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1 response

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,165
Feb 25, 2010 at 04:22 PM
Hello Nicole,

If the virus will not let you install the Trojan detector, it is because it is self protecting itself through the systems processes that it installed on your computer. I doubt very much that it came from a porn site alone.

Here is what I suggest to you and I am 99% sure it will clean of your computer of all malware.

This very efficient solution was provided by xpcman one of our moderators and security expert, so it has to work

We must first end the processes:

1. Download Process Explorer and save it in C:\ folder.
Download link: http://live.sysinternals.com/procexp.exe

2. Rename procexp.exe to explorer.exe and double-click to run it.

3. Select the suspect (it may be called Security tool) process from the list. Could be numeric such as 4946550101.exe or similar or called security...or Vista security and press "Delete" button to end the process.

4. Close Process Explorer.

5. Download MalwareBytes anti-malware to your desktop:
https://ccm.net/downloads/security-and-maintenance/4621-malwarebytes-anti-malware/

6. Rename mbam-setup.exe to explorer.exe and double-click to run it. Install, update and run MalwareBytes anti-malware. Then perform FULL computer scan and remove all found infections.

I am anxious to hear from you as we in this forum love to hear success stories.
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