Disabled account

Closed

george kahiga mwangi - Aug 20, 2017 at 10:45 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Aug 21, 2017 at 04:28 AM

Hello,
My daughter's email account ***@*** was disabled after she attempted to sign in with a wrong password. She had provided this email address to the HIGHER EDUCATION LOANS BOARD for the purpose of applying for funding to join university on 3rd September, 2017. Kindly assist her because she has up to 31st August, 2017 to activate her HELB account and apply for the loan and this is the email address she must use.
Thanks

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1 response

Answer 1 / 1

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Aug 21, 2017 at 04:28 AM

Gmail accounts don't get disabled for a mistaken password.

Tell your daughter to delete all of her temporary files and cookies and try to login after 24 hours.

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