New phone and new number, I forgot my password. [Solved/Closed]

- - Latest reply: Ambucias
Posts
50318
Registration date
Monday February 1, 2010
Last seen
November 22, 2018
- Aug 28, 2017 at 04:08 PM
Hello,

How do I change the phone number and phone for my Gmail account that I have, plus I forgot the password.
Is there anyway that you can help me?
C Grau

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1 reply

Posts
50318
Registration date
Monday February 1, 2010
Last seen
November 22, 2018
0
Thank you
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

There is nothing you can do if you created the account on the mobile device or number you no longer have access to.

Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!