New phone and new number, I forgot my password.
Solved/Closed
Cindy Grau
-
28 Aug 2017 à 16:07
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 28 Aug 2017 à 16:08
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 28 Aug 2017 à 16:08
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1 response
Ambucias
Posts
47312
Registration date
Monday 1 February 2010
Status
Moderator
Last seen
28 March 2026
11,166
28 Aug 2017 à 16:08
28 Aug 2017 à 16:08
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
There is nothing you can do if you created the account on the mobile device or number you no longer have access to.
Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!
There is nothing you can do if you created the account on the mobile device or number you no longer have access to.
Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!
