My Passport Wireless Pro storage isn't found

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Dion Waldon - 3 Sep 2017 à 10:42
RolandJS Posts 21 Registration date Saturday 26 August 2017 Status Member Last seen 19 October 2017 - 5 Sep 2017 à 07:12
Hello, when I connect to my passport everything looks fine. I was backing up some files last night and it seemed to be transferring very slowly. When I woke up, the main folder on my passport "Storage," when I tired to open it, it indicated "The operation can’t be completed because the original item for “Storage” can’t be found."

How do I fix?
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1 response

RolandJS Posts 21 Registration date Saturday 26 August 2017 Status Member Last seen 19 October 2017 1
5 Sep 2017 à 07:12
If this particular WD uses circuit-level on-board encryption, did the DriveLock (or is it called DriveUnlock?) portal work presently as it normally does in the past? I ask because even though I am a little familiar with usb-connected WD Passport Ultra, I am not at all familiar with your WD Wireless Pro.