I can't open my gmail account

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vikash gond - Updated on Sep 16, 2017 at 04:04 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Sep 16, 2017 at 04:04 PM
Hello,
I can’t reset my password because I can't access the email address or phone number listed on my account

1 reply

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,231
Sep 16, 2017 at 04:04 PM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
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