Accounts not able to message me unless I follow them

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erin.eq.1m40 - Aug 24, 2023 at 06:47 PM
Abhishek0025 Posts 33 Registration date Thursday September 14, 2023 Status Member Last seen February 25, 2024 - Sep 16, 2023 at 11:49 AM

Hello,

I have a business Instagram account and I cannot receive messages from anyone who I do not follow. I have all message permissions turned on. Please help!!
iPhone / Safari 16.1

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2 responses

Wali592 Posts 2 Registration date Monday September 4, 2023 Status Member Last seen September 8, 2023
Sep 8, 2023 at 12:06 PM

Check if your Instagram App is up-to-date or not.
Open your DM, see on the top left-hand side click the 3 button toggle and open the tools and you'll find the settings of your Messages.

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Abhishek0025 Posts 33 Registration date Thursday September 14, 2023 Status Member Last seen February 25, 2024 1
Sep 16, 2023 at 11:49 AM

Switch your account from private to public, if it is.


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