Dell Inspiron 15 5000 Series black screen before dell logo

jacobmolson17 - Oct 7, 2017 at 11:18 PM - Latest reply: Ambucias 52606 Posts Monday February 1, 2010Registration dateModeratorStatus June 22, 2018 Last seen
- Oct 8, 2017 at 05:27 AM
Hello,

My laptop, a Dell Inspiron 15 5000 Series, has been working fine until one day, I turn it on and there is a blank screen. The keyboard lights up like normal (no amber lights or anything, perfectly normal), it turns on seemingly normally, and I can tell the LCD works, but the screen remains black/blank. I tried adjusting the brightness, which I did see a change with the LCD, but still the Dell logo doesn't even show up. Any ideas on how I can fix this?

Thanks in advance.

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Ambucias 52606 Posts Monday February 1, 2010Registration dateModeratorStatus June 22, 2018 Last seen - Oct 8, 2017 at 05:27 AM
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Thank you
Hi

Can you hear the fan or the hard disk run?
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