Dell Inspiron 15 5000 Series black screen before dell logo

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jacobmolson17 - 7 Oct 2017 à 23:18
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 8 Oct 2017 à 05:27
Hello,

My laptop, a Dell Inspiron 15 5000 Series, has been working fine until one day, I turn it on and there is a blank screen. The keyboard lights up like normal (no amber lights or anything, perfectly normal), it turns on seemingly normally, and I can tell the LCD works, but the screen remains black/blank. I tried adjusting the brightness, which I did see a change with the LCD, but still the Dell logo doesn't even show up. Any ideas on how I can fix this?

Thanks in advance.

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1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
8 Oct 2017 à 05:27
Hi

Can you hear the fan or the hard disk run?