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DVD Drive doesn't reading anything

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Merchantdude1982 Posts 2 Registration date Wednesday 11 October 2017 Status Member Last seen 11 October 2017 - 11 Oct 2017 à 11:11
Merchantdude1982 Posts 2 Registration date Wednesday 11 October 2017 Status Member Last seen 11 October 2017 - 11 Oct 2017 à 17:27
Hello,

My Toshiba Satellite laptop, running windows 10 has stopped reading any and all disks in the DVD drive.

The driver and windows are both up to date and aren't showing any issues or problems, The laser transporter bit is moving freely and correctly, but regardless of the disk type, DVD movie, burnt DVDR or DVDRW or music CD, nothing is playing or reading!

I'm at a loss...please HELP!
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11 Oct 2017 à 16:54
Sorry to hear. Hardware fails from time to time. Did the PC come with 10, or was this an UPGRADE?
Merchantdude1982 Posts 2 Registration date Wednesday 11 October 2017 Status Member Last seen 11 October 2017
11 Oct 2017 à 17:27
It's an upgrade but Windows 10 install was nearly 12 months ago. Worked well since then many many times. All drivers and windows are fully up to date