Factory reset on Sony Vaio Vista upgraded to Windows 7 [Solved/Closed]

Report
Posts
4
Registration date
Thursday October 12, 2017
Status
Member
Last seen
October 16, 2017
-
Posts
48680
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 13, 2020
-
Just received this vaio (VGN-NS295J)from family member. I am trying to reset to factory. Have used the alt+F10 but it does not come up like I have read here. First page that comes up is:

Edit Windows boot options for: Windows 7
Path: \Windows\system32\winload.exe
Partition: 2
Hard Disk: 974241cc
[ /NOEXECUTE=OPTIN

At the bottom is:
ENTER=Submit or ESC=Cancel

If I click on submit it restarts into windows.
If I click on Cancel I get this page

Choose an operating system to start, or press TAB to select a tool: (Use the arrow keys to highlight your choice, then press ENTER.)

To specify an advanced option for this choice, press F8.

Tools:
Windows Memory Diagnostic
Bitdefender Rescue Mode

At the bottom is:
ENTER= Choose TAB=Menu OR ESC=Cancel

Clicking on Windows 7 it restarts back to windows
Windows Memory diagnostic just runs diagnostic
Bitdefender Rescue Mode and when I click on that it runs a check then comes up no malware engines found.
tc@box:~$
I hit ctrl/alt/del to get out of this and reboots back to windows

I used the F8 which only gives me options for 2017 even clicking more restore points and nothing for "factory" reset. There is no "image" to restore nor do I have the disks.

What I have found on this laptop is pictures and music but I worry about the other items that I do not know how to bring up. I was planning on giving it to another family member once I had restored it.
Do I have an option to take it back to original factory settings?

3 replies

Posts
4
Registration date
Thursday October 12, 2017
Status
Member
Last seen
October 16, 2017

Only thing I got was the laptop no disk. Any options?
Posts
48680
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 13, 2020
14,554
Contact Sony to get a recovery disk.
Posts
4
Registration date
Thursday October 12, 2017
Status
Member
Last seen
October 16, 2017

Thank you
Posts
4
Registration date
Thursday October 12, 2017
Status
Member
Last seen
October 16, 2017

Just passing along information. I checked with Sony website and any laptop that has an operating system older than windows 7 you will have to take into Best Buy to have them reset to factory settings.
Posts
48680
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 13, 2020
14,554 >
Posts
4
Registration date
Thursday October 12, 2017
Status
Member
Last seen
October 16, 2017

Thanks
Posts
48680
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 13, 2020
14,554
Windows installation and recovery CDs. Both CDs are supplied with the Sony VAIO E Series laptop. They can be used to format the hard disk and perform a system recovery in order to restore the laptop's factory settings.