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Connected to internet, but can't open Internet Explorer 11

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emoorehead Posts 2 Registration date Tuesday October 17, 2017 Status Member Last seen October 18, 2017 - Updated on Oct 18, 2017 at 01:27 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 24, 2017 at 04:09 PM
Running Win 7- internet connected (outlook) email works. Can get Chrome but not I.E. 11 with either MSN or Yahoo. Tried many of the recommendations on this blog-nothing seems to work. Appreciate
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Answer 1 / 5
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Oct 18, 2017 at 05:23 AM
Hi

Have you installed Windows 7 service pack 1?
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emoorehead Posts 2 Registration date Tuesday October 17, 2017 Status Member Last seen October 18, 2017
Oct 18, 2017 at 09:02 AM
Yes
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Answer 2 / 5
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Oct 18, 2017 at 04:27 PM
You wrote: "Tried many of the recommendations on this blog..."

This not a blog but a forum. Anyway what is it that you have tried, just so I don't repeat and waste your time and mine?
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emoorehead
Oct 19, 2017 at 10:15 AM
I have reset router, check internet settings/configurations, reset IP for browsers. Nothing as worked so far. I can access Yahoo on same network using a different computer- a laptop.
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Answer 3 / 5
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Oct 19, 2017 at 04:01 PM
Open IE
Tools tab > Internet Options > restore Adanced Settings and Reset Internet Explorer settings.
Restart IE.
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emoorehead
Oct 20, 2017 at 10:28 AM
I restored advanced settings, hit apply then ok. Reset I.E. settings w CMD, running as administrator. Still get This page can't be displayed when trying to open Yahoo through I.E. 11 I did the actions above three times with no success.
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Answer 4 / 5
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Oct 20, 2017 at 04:45 PM
Go to command prompt

1. In the Black Command Box Type: netsh int ip reset c:\resetlog.txt
2. Hit Enter Key
3. Restart the computer and try to log in and browse the Internet. If the problem persists, continue using these steps.
4. return to command prompt
5. In Black Command Box Type: netsh winsock reset
6. Hit Enter Key

7 restart your computer and again try ie
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emoorehead
Oct 23, 2017 at 09:37 AM
I ran cmd as administrator. Followed your steps. Received OK message from step one. Rebooted but problem remains. Followed step two. Received successful reset message. Rebooted, but still no access to any web site using I.E. 11. Did the above three different times. Same result--Page Can not be displayed
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Answer 5 / 5
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164
Oct 23, 2017 at 04:09 PM
Try reinstalling IE 11, ensure you have the correct version for your operating system:

https://support.microsoft.com/en-us/topic/download-internet-explorer-11-offline-installer-99d492a1-3a62-077b-c476-cf028aff9a7f
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emoorehead
Oct 24, 2017 at 12:14 PM
I uninstalled IE11. Reinstalled, or attempted, to reinstall I.E. 11. Had to run I.E. 11 with no add ons. Can only get back to IE 10. Have performed all updates for I.E. 10, tried reinstalling I.E. 11. Several times. Still only get I.E. 10 to run. I get messages the I.E. 11 was successfully installed. I look for I.E. updates from control panel but it does not show up- on I.E. 10 is identified. I have tried installing I.E. 11 multiple times w no success. Running now with I.E. 10
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,164 > emoorehead
Oct 24, 2017 at 04:09 PM
IE11 is somewhere on your computer, I suggest you search for it to run it. If you installed it correctly it should be in your programme files.
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