Forgot my password and recovery number

Closed
feljan30 - Oct 21, 2017 at 04:10 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Oct 21, 2017 at 04:42 PM
Hello,

How can i get back my gmail account..i forgot the password and recovery number, can you plss help me.
Regard fhaye

2 responses

Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170
Oct 21, 2017 at 04:15 PM
Unfortunately, if, when you created the account, you have not registered a secret question which you remember, or an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

There is nothing you can do if you created the account on the mobile device or number you no longer have access to.

Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!
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But ***@*** is my gmail acct.. And i think there's someone using it..
They hack my account thats i can't log in.. Plss help me..
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Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,170
Oct 21, 2017 at 04:42 PM
You wrote at the beginning that you forgot your password, so that's why you can't access it. You don't even know your recovery number!

How were you able to determine that your account was hacked and that login information was changed?

When is the last time you successfully accessed your account?
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