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Replacement phone locked out of gmail

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RJ4rzz
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 - Oct 22, 2017 at 06:54 PM
Ambucias
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 - Oct 23, 2017 at 04:29 PM
About 2 months ago I broke my Samsung galaxy s8. I was able to get it replaced but since then I've not been able to get into my gmail. I've created a new one but still cannot retrieve my old one even with my password. Any advice?

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Ambucias
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Oct 23, 2017 at 08:13 AM
If you have a new phone, and want to see your Gmail messages in the Gmail App on the new phone, add your account to the phone.

Depending on your phone and OS version:

Device Settings >> Accounts & Sync >> add account >> pick Google
Device Settings >> Accounts >> Google >> add account

On some phones you will have a Settings app - on others you need to use the main menu button to get to Settings.
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RJ4rzz
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Oct 23, 2017 at 12:01 PM
Thank you for responding to my question, but every time I try Google responds that it cannot verify my account
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Ambucias
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 11,316 > RJ4rzz
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Oct 23, 2017 at 04:29 PM
Sorry I don't know, I can't help you further.
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