Replacement phone locked out of gmail

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RJ4rzz Posts 2 Registration date Sunday 22 October 2017 Status Member Last seen 23 October 2017 - 22 Oct 2017 à 18:54
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 23 Oct 2017 à 16:29
About 2 months ago I broke my Samsung galaxy s8. I was able to get it replaced but since then I've not been able to get into my gmail. I've created a new one but still cannot retrieve my old one even with my password. Any advice?
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1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
23 Oct 2017 à 08:13
If you have a new phone, and want to see your Gmail messages in the Gmail App on the new phone, add your account to the phone.

Depending on your phone and OS version:

Device Settings >> Accounts & Sync >> add account >> pick Google
Device Settings >> Accounts >> Google >> add account

On some phones you will have a Settings app - on others you need to use the main menu button to get to Settings.
RJ4rzz Posts 2 Registration date Sunday 22 October 2017 Status Member Last seen 23 October 2017
23 Oct 2017 à 12:01
Thank you for responding to my question, but every time I try Google responds that it cannot verify my account
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166 > RJ4rzz Posts 2 Registration date Sunday 22 October 2017 Status Member Last seen 23 October 2017
23 Oct 2017 à 16:29
Sorry I don't know, I can't help you further.