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Gmail account recover 2step on but no longer have cell number

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Sheila Coates - Oct 26, 2017 at 12:28 AM
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 - Oct 26, 2017 at 05:15 AM
My gmail account i have been locked out of because i no longer have the cell numbers attached to it and cant recieve the code from gmail to be allowed acess to my account what do i do is there a number i can call to prove who i am to get into it...??? I have tried their form serveral times but it always denies me because my dates are probably off so frustrated HEELLPP

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Ambucias
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Oct 26, 2017 at 05:15 AM
Hi Sheila,

There is not phone number that you can call, if there were it would be a scam.

There is nothing you can do if you created the account on the mobile device or number you no longer have access to.

Always create accounts on a PC or Laptop (landline IP), and then attach a recovery email to it. That way, you can have multiple ways to recover the account!
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