Keypad keys not working [Closed]

Report
Posts
2
Registration date
Thursday November 23, 2017
Status
Member
Last seen
November 23, 2017
-
Posts
48240
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 13, 2020
-
Dear all,
I have a dell latop inspiron i3,with windows 8, office 365
keyboard keys 45
rt
fg
vb
not working. I changed keypad and it worked transiently for 10days . again same keys not working. is it mother board problem or software problem. I installed office365 some time before the problem. can it be the cause.

1 reply

Posts
48240
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 13, 2020
11,713
Hello

I would return to the repair shop where you had the keyboard changed, looks like you still have a circuit issue.
Posts
2
Registration date
Thursday November 23, 2017
Status
Member
Last seen
November 23, 2017

he is suggesting me to change the motherboard.
Posts
48240
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
October 13, 2020
11,713 >
Posts
2
Registration date
Thursday November 23, 2017
Status
Member
Last seen
November 23, 2017

He changed the keyboard, charged you for it and now he wants to change the motherboard, is he competent ? I suggest that get a second opinion from another reliable repair shop.

Changing the motherboard may cost you just as much as a new laptop.