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Keypad keys not working

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Jayashree27 Posts 2 Registration date Thursday November 23, 2017 Status Member Last seen November 23, 2017 - Updated on Nov 23, 2017 at 04:47 AM
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Nov 23, 2017 at 05:33 AM
Dear all,
I have a dell latop inspiron i3,with windows 8, office 365
keyboard keys 45
rt
fg
vb
not working. I changed keypad and it worked transiently for 10days . again same keys not working. is it mother board problem or software problem. I installed office365 some time before the problem. can it be the cause.

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Answer 1 / 1
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Nov 23, 2017 at 05:12 AM
Hello

I would return to the repair shop where you had the keyboard changed, looks like you still have a circuit issue.
Jayashree27 Posts 2 Registration date Thursday November 23, 2017 Status Member Last seen November 23, 2017
Nov 23, 2017 at 05:23 AM
he is suggesting me to change the motherboard.
Ambucias Posts 47311 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166 > Jayashree27 Posts 2 Registration date Thursday November 23, 2017 Status Member Last seen November 23, 2017
Nov 23, 2017 at 05:33 AM
He changed the keyboard, charged you for it and now he wants to change the motherboard, is he competent ? I suggest that get a second opinion from another reliable repair shop.

Changing the motherboard may cost you just as much as a new laptop.

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