Recovering my wifes old account

Closed
Tui - Dec 4, 2017 at 04:18 AM
Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 4, 2017 at 06:18 AM
Hello,


Hi, sorry for the inconvenience but my wife has trouble recovering her goggle account. We have trying for the last couple of days and nothing has worked even trying her mobile number and still nothing.

1 response

Ambucias Posts 47357 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,178
Dec 4, 2017 at 06:18 AM
When she created the account, did she register a secret question which she remembers, or an alternate recovery email address or phone number to which she has access to receive a reset code?

When is the last time she successfully accessed her account?
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