Pc keeps shutting off automatically

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Riks5235 Posts 9 Registration date Thursday December 7, 2017 Status Member Last seen December 9, 2017 - Dec 7, 2017 at 06:05 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 9, 2017 at 07:12 AM
It’s been happening for two days and I haven’t been able to use it all since then, I’ve also got work due in next Monday which is pretty worrying as I can’t seem to get this to work. I can just about get to login screen and as soon as I start typing my pc just starts shutting down. Sometimes I can’t even make it to the login screen.
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5 responses

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Dec 7, 2017 at 06:12 PM
Hello Riks,

You wrote: "pc just starts shutting down", do you mean Windows as if you were closing ?
Riks5235 Posts 9 Registration date Thursday December 7, 2017 Status Member Last seen December 9, 2017
Dec 7, 2017 at 06:13 PM
Yes, the windows shutting down screen usually comes up and it just turns off.
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Dec 7, 2017 at 06:38 PM
Hi

Your operating system seems to be corrupted.

I don't know what version of Windows you are using nor do I know if you have updated Windows.

I strongly suggest that you try to boot in safe mode and restore your system to a previous date, prior to a date before the problem occurred.

I must now logout till tomorrow.

Let me know.
Riks5235 Posts 9 Registration date Thursday December 7, 2017 Status Member Last seen December 9, 2017
Dec 8, 2017 at 03:38 AM
Thing is, I can rarely get past the login screen...so I don’t know how to boot in safe mode
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Dec 8, 2017 at 05:03 AM
What is your operating system?
Riks5235 Posts 9 Registration date Thursday December 7, 2017 Status Member Last seen December 9, 2017
Dec 8, 2017 at 05:04 AM
Windows 10
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Dec 8, 2017 at 05:09 AM
Here are seven methods, choose the one most appropriate for your situation:

https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10/
Riks5235 Posts 9 Registration date Thursday December 7, 2017 Status Member Last seen December 9, 2017
Dec 8, 2017 at 01:25 PM
So I restored my computer to a month earlier, and then to my surprise it was staying on the login screen for a while, but the second I started typing my password, it started shutting down again
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Dec 8, 2017 at 04:17 PM
Still looks like your windows is corrupted. Did you install all of the updates?
Riks5235 Posts 9 Registration date Thursday December 7, 2017 Status Member Last seen December 9, 2017
Dec 8, 2017 at 04:21 PM
Well by the time I restored it, I went to type my password, it started shutting down again . So no not really. Do you reccomend I completely reset my pc to factory settings? I do have some important stuff but nothing as important as the fact that I have a deadline for work in a few days.
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166 > Riks5235 Posts 9 Registration date Thursday December 7, 2017 Status Member Last seen December 9, 2017
Dec 8, 2017 at 04:30 PM
Was your computer purchased with Windows 10 or is it an upgrade?
Riks5235 Posts 9 Registration date Thursday December 7, 2017 Status Member Last seen December 9, 2017
Dec 8, 2017 at 04:31 PM
It’s an upgrade, originally came with windows 8.
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166 > Riks5235 Posts 9 Registration date Thursday December 7, 2017 Status Member Last seen December 9, 2017
Dec 8, 2017 at 04:36 PM
If you do a factory reset your computer will go back to Windows 8 and all of you data will be lost.

You never replied! Were you able to boot in safe mode?
Riks5235 Posts 9 Registration date Thursday December 7, 2017 Status Member Last seen December 9, 2017
Dec 8, 2017 at 04:38 PM
Yes, I booted in safe mode then I restored to a earlier state using recovery, as soon as it was done and I had to enter my password, it started shutting down again