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Pc keeps shutting off automatically

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Riks5235 Posts 9 Registration date Thursday December 7, 2017 Status Member Last seen December 9, 2017 - Dec 7, 2017 at 06:05 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Dec 9, 2017 at 07:12 AM
It’s been happening for two days and I haven’t been able to use it all since then, I’ve also got work due in next Monday which is pretty worrying as I can’t seem to get this to work. I can just about get to login screen and as soon as I start typing my pc just starts shutting down. Sometimes I can’t even make it to the login screen.
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5 responses

Answer 1 / 5
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Dec 7, 2017 at 06:12 PM
Hello Riks,

You wrote: "pc just starts shutting down", do you mean Windows as if you were closing ?
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Riks5235 Posts 9 Registration date Thursday December 7, 2017 Status Member Last seen December 9, 2017
Dec 7, 2017 at 06:13 PM
Yes, the windows shutting down screen usually comes up and it just turns off.
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Answer 2 / 5
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Dec 7, 2017 at 06:38 PM
Hi

Your operating system seems to be corrupted.

I don't know what version of Windows you are using nor do I know if you have updated Windows.

I strongly suggest that you try to boot in safe mode and restore your system to a previous date, prior to a date before the problem occurred.

I must now logout till tomorrow.

Let me know.
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Riks5235 Posts 9 Registration date Thursday December 7, 2017 Status Member Last seen December 9, 2017
Dec 8, 2017 at 03:38 AM
Thing is, I can rarely get past the login screen...so I don’t know how to boot in safe mode
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Answer 3 / 5
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Dec 8, 2017 at 05:03 AM
What is your operating system?
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Riks5235 Posts 9 Registration date Thursday December 7, 2017 Status Member Last seen December 9, 2017
Dec 8, 2017 at 05:04 AM
Windows 10
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Answer 4 / 5
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Dec 8, 2017 at 05:09 AM
Here are seven methods, choose the one most appropriate for your situation:

https://www.digitalcitizen.life/4-ways-boot-safe-mode-windows-10/
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Riks5235 Posts 9 Registration date Thursday December 7, 2017 Status Member Last seen December 9, 2017
Dec 8, 2017 at 01:25 PM
So I restored my computer to a month earlier, and then to my surprise it was staying on the login screen for a while, but the second I started typing my password, it started shutting down again
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Answer 5 / 5
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162
Dec 8, 2017 at 04:17 PM
Still looks like your windows is corrupted. Did you install all of the updates?
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Riks5235 Posts 9 Registration date Thursday December 7, 2017 Status Member Last seen December 9, 2017
Dec 8, 2017 at 04:21 PM
Well by the time I restored it, I went to type my password, it started shutting down again . So no not really. Do you reccomend I completely reset my pc to factory settings? I do have some important stuff but nothing as important as the fact that I have a deadline for work in a few days.
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162 > Riks5235 Posts 9 Registration date Thursday December 7, 2017 Status Member Last seen December 9, 2017
Dec 8, 2017 at 04:30 PM
Was your computer purchased with Windows 10 or is it an upgrade?
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Riks5235 Posts 9 Registration date Thursday December 7, 2017 Status Member Last seen December 9, 2017
Dec 8, 2017 at 04:31 PM
It’s an upgrade, originally came with windows 8.
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Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,162 > Riks5235 Posts 9 Registration date Thursday December 7, 2017 Status Member Last seen December 9, 2017
Dec 8, 2017 at 04:36 PM
If you do a factory reset your computer will go back to Windows 8 and all of you data will be lost.

You never replied! Were you able to boot in safe mode?
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Riks5235 Posts 9 Registration date Thursday December 7, 2017 Status Member Last seen December 9, 2017
Dec 8, 2017 at 04:38 PM
Yes, I booted in safe mode then I restored to a earlier state using recovery, as soon as it was done and I had to enter my password, it started shutting down again
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