Password recovery help [Closed]

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47372
Registration date
Monday February 1, 2010
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April 7, 2021
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Hello,

I lost my mobile number for an existing account and I can't recover and renew my password so I can login. Any possible way I could use a different number to get recovery code?

1 reply

Posts
47372
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
April 7, 2021
10,057
No, it's impossible.

Unfortunately, if, when you created the account, you have not registered an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.

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