Unable to received the Facebook code to access my account

iC88 9 Posts Friday January 5, 2018Registration date April 18, 2018 Last seen - Jan 6, 2018 at 10:49 PM - Latest reply: iC88 9 Posts Friday January 5, 2018Registration date April 18, 2018 Last seen
- Jan 9, 2018 at 06:53 AM
Hello! One day i log out from my Facebook account and when I try to log in I can’t because I don’t receive the sms with the code to login I always received the codes but now I do not receive anymore it's as if they removed my phone number from my account. I find another facebook account linked to my number but it doesn’t give me option to report this profile. so I search my account with my name and I found it but show me 3 deferents emails to recover it but I don’t have any email on my account setup only my number . Anyone know anything about this issues? This screenshot is from the account linked to my phone number.
Thank you !



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Ambucias 51161 Posts Monday February 1, 2010Registration dateModeratorStatus April 24, 2018 Last seen - Jan 7, 2018 at 04:51 PM
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Have you submitted to Facebook the document that Facebook has requested from you? You will not be able to recover your account until you do. Check your email or sms Facebook sent you a message.
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Ambucias 51161 Posts Monday February 1, 2010Registration dateModeratorStatus April 24, 2018 Last seen - Jan 7, 2018 at 05:37 AM
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Hi

How many accounts have you created?
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iC88 9 Posts Friday January 5, 2018Registration date April 18, 2018 Last seen - Jan 7, 2018 at 09:25 AM
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Just one
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iC88 9 Posts Friday January 5, 2018Registration date April 18, 2018 Last seen - Jan 7, 2018 at 07:50 PM
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Yes i send my id but they don’t answer me yet ,it’s almost 3 months since i log out hopefully i don’t lose my account I read comments from people with same problem and some of them said never recover their accounts, i don’t did anything wrong my account is not disable still online is just I don’t receive the code to log in. I ask my friends to check if is hacked or something weird on my timeline but it look ok ! At the beginning i was afraid of being hack!
Ambucias 51161 Posts Monday February 1, 2010Registration dateModeratorStatus April 24, 2018 Last seen - Jan 8, 2018 at 05:42 AM
How and where have you sent your id?

What type of id did you send?
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iC88 9 Posts Friday January 5, 2018Registration date April 18, 2018 Last seen - Updated by noctambule28 on 2/03/18 at 06:11 AM
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I click this option and i send the id from my home state .

Ambucias 51161 Posts Monday February 1, 2010Registration dateModeratorStatus April 24, 2018 Last seen - Jan 8, 2018 at 04:38 PM
Looks like Facebook would try to send you a code to an email address. You need to have an email address when you create an account.

Among all those Rajan Kumar, can you find your account?

https://www.facebook.com/public/Rajan-Kumar
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iC88 9 Posts Friday January 5, 2018Registration date April 18, 2018 Last seen - Jan 8, 2018 at 05:33 PM
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Yes i only find my account when I search with my name and it shows 3 deferents emails options to recover it but I never setup any email on my account thats the problem.

Ambucias 51161 Posts Monday February 1, 2010Registration dateModeratorStatus April 24, 2018 Last seen - Jan 8, 2018 at 05:56 PM
Which of the accounts is yours? https://www.facebook.com/public/Rajan-Kumar

What is the url when you click on it to view it?
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iC88 9 Posts Friday January 5, 2018Registration date April 18, 2018 Last seen - Updated by noctambule28 on 2/03/18 at 06:12 AM
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No my account is not one of those, this is my account I searched it with my cell number and appears that guy! So I deduce that is why I don’t receive the code anymore!



Ambucias 51161 Posts Monday February 1, 2010Registration dateModeratorStatus April 24, 2018 Last seen - Jan 9, 2018 at 05:20 AM
It seems that your account has been hacked.

You can find all the information to help you recover your hacked Facebook account:
https://www.facebook.com/hacked

http://www.facebook.com/help/security

Good luck
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iC88 9 Posts Friday January 5, 2018Registration date April 18, 2018 Last seen - Jan 9, 2018 at 06:53 AM
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Thank you!
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