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Linda
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Updated on Feb 23, 2018 at 04:30 AM
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 - Feb 23, 2018 at 04:43 PM
Ambucias Posts 47312 Registration date Monday February 1, 2010 Status Moderator Last seen March 28, 2026 - Feb 23, 2018 at 04:43 PM
2 responses
Ambucias
Posts
47312
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
March 28, 2026
11,166
Feb 23, 2018 at 04:31 AM
Feb 23, 2018 at 04:31 AM
When he created the account, did he register alternate recovery email address or phone number to which he has access to receive a reset code?
Ambucias
Posts
47312
Registration date
Monday February 1, 2010
Status
Moderator
Last seen
March 28, 2026
11,166
Feb 23, 2018 at 04:43 PM
Feb 23, 2018 at 04:43 PM
Unfortunately, if, when you created the account, you have not registered an alternate recovery email address or phone number to which you have access to receive a reset code, you cannot prove that you are the account's legitimate owner. Hence account recovery is absolutely impossible and there is no way around it.
Feb 23, 2018 at 09:10 AM