Earphones are not working on phone

Closed
DaBumYo Posts 3 Registration date Saturday 31 March 2018 Status Member Last seen 2 April 2018 - 31 Mar 2018 à 01:44
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 - 2 Apr 2018 à 16:32
I have a pair of Skullcandy earphones that do not work when i plug it into my phone. However they do work when i use them on my 2 laptops.

My brother has the exact same model of earphones that work perfectly on my phone. Other earphones and headphones also work on my phone.

My brother also has the exact same phone model, my earphones don't work on his either.

I've tried cleaning the headphone jack and i can't see any disfigurations on the chord itself.

1 response

Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166
31 Mar 2018 à 04:18
Hi

You must contact Skullcandy for support:


Tel: (02) 6639 5555
Fax: (02) 6639 5566
Email: christian@skullcandy.com.au
DaBumYo Posts 3 Registration date Saturday 31 March 2018 Status Member Last seen 2 April 2018
31 Mar 2018 à 10:16
Hi ! :) Can you help me with my problem?
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166 > DaBumYo Posts 3 Registration date Saturday 31 March 2018 Status Member Last seen 2 April 2018
31 Mar 2018 à 16:47
I did!
DaBumYo Posts 3 Registration date Saturday 31 March 2018 Status Member Last seen 2 April 2018
2 Apr 2018 à 08:24
I have emailed that email 4 days ago. Do you know why I still have not received a reply?
Ambucias Posts 47312 Registration date Monday 1 February 2010 Status Moderator Last seen 28 March 2026 11,166 > DaBumYo Posts 3 Registration date Saturday 31 March 2018 Status Member Last seen 2 April 2018
2 Apr 2018 à 16:32
I don't know either why they have not replied. I don't live in their offices.