Mouse pad has been disabled

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arteona Posts 2 Registration date Wednesday April 18, 2018 Status Member Last seen April 18, 2018 - Updated on Apr 18, 2018 at 04:33 PM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Apr 18, 2018 at 04:52 PM

Hello I have a touch screen hp laptop. my mouse pad and the clickers have been disabled. I have tried everything I can to fix it. and the computer ppl keep trying to tell me to buy a new part to put in.but I think it is just a software issue. not the hardware. please help. the model is 15-1387 wm. and i have windows 10

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1 response

Answer 1 / 1

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166
Apr 18, 2018 at 04:34 PM

Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck

arteona Posts 2 Registration date Wednesday April 18, 2018 Status Member Last seen April 18, 2018
Apr 18, 2018 at 04:39 PM

which cable? the charger plug?

Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 11,166 > arteona Posts 2 Registration date Wednesday April 18, 2018 Status Member Last seen April 18, 2018
Apr 18, 2018 at 04:52 PM

All cables

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