Previous Topic Next Topic

Mouse pad has been disabled

Closed
arteona Posts 2 Registration date Wednesday April 18, 2018 Status Member Last seen April 18, 2018 - Updated on Apr 18, 2018 at 04:33 PM
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 - Apr 18, 2018 at 04:52 PM
Hello I have a touch screen hp laptop. my mouse pad and the clickers have been disabled. I have tried everything I can to fix it. and the computer ppl keep trying to tell me to buy a new part to put in.but I think it is just a software issue. not the hardware. please help. the model is 15-1387 wm. and i have windows 10

1 reply

Answer 1 / 1
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,233
Apr 18, 2018 at 04:34 PM
Try this

1. Remove the battery and cable.

2. Press and hold the power button for 58 seconds.

3. Replug and start.

Good luck
0
arteona Posts 2 Registration date Wednesday April 18, 2018 Status Member Last seen April 18, 2018
Apr 18, 2018 at 04:39 PM
which cable? the charger plug?
0
Ambucias Posts 47356 Registration date Monday February 1, 2010 Status Moderator Last seen September 1, 2021 11,233 > arteona Posts 2 Registration date Wednesday April 18, 2018 Status Member Last seen April 18, 2018
Apr 18, 2018 at 04:52 PM
All cables
0