Microsoft Account temporarily suspended
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jbklbjkl222
Posts
3
Registration date
Thursday May 31, 2018
Status
Member
Last seen
June 5, 2018
-
Updated on May 31, 2018 at 04:55 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 6, 2018 at 06:26 AM
Ambucias Posts 47310 Registration date Monday February 1, 2010 Status Moderator Last seen February 15, 2023 - Jun 6, 2018 at 06:26 AM
Hello,
Microsoft seems to be attempting to illegally gain my phone number. I signed up for a Microsoft account with a Gmail email, and use Skype, as I don't have a mobile phone number (which is why I need Skype). When I attempt to log in it states that my account as been temporarily suspended due to "someone may have used [my] account [or]... something [that] violates the Microsoft Service Agreement". I can't even log into the Microsoft forum to ask this question. I certainly have not violated the terms of service and as I log in with my email account, it would stand to reason that attackers who had my password, would also log into my email account, which hasn't occurred. Now Microsoft refuses to let me access my account, unless I provide them with my phone number... which I don't have.
Microsoft seems to be attempting to illegally gain my phone number. I signed up for a Microsoft account with a Gmail email, and use Skype, as I don't have a mobile phone number (which is why I need Skype). When I attempt to log in it states that my account as been temporarily suspended due to "someone may have used [my] account [or]... something [that] violates the Microsoft Service Agreement". I can't even log into the Microsoft forum to ask this question. I certainly have not violated the terms of service and as I log in with my email account, it would stand to reason that attackers who had my password, would also log into my email account, which hasn't occurred. Now Microsoft refuses to let me access my account, unless I provide them with my phone number... which I don't have.
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1 response
xpcman
Posts
19528
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Wednesday October 8, 2008
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May 31, 2018 at 02:53 PM
May 31, 2018 at 02:53 PM
There is nothing illegal about Microsoft asking to verify your account by sending a text to your phone. It's their system and their rules.
Updated on Jun 5, 2018 at 02:57 AM
Jun 5, 2018 at 04:35 AM
Updated on Jun 5, 2018 at 07:22 PM
1) Why would anyone bother to 'hack' an account to send spam to random people, when they can just create one?
Ans: They wouldn't, they would just create one. They would only hack an account to send spam to its contacts, so the contacts would think it was legitimate, and be more likely to accept the message at face value.
2) Look at my username on this forum, my email address is even more complicated, and my password is about 4 times more complicated than that, so if a 'hacker' has guessed it, they are extremely skilled. As I said in my question, I use the same password for my email address. Wouldn't an extremely skilled attacker (who probably spent days obtaining my password) at least take 1 minute to see if they could get into my email account?
Ans: Yes they would, but the alleged 'hacker' didn't do this, which means they are likely not skilled, which is a paradox, or Microsoft is lying.
Jun 6, 2018 at 06:26 AM
If I were a spammer, I would certainly try to use another account then mine so I could not be traced. Most of the spams on Skype are for illicit operations not for marketing goods and services. There has been an increasing numbers of frauds coming from African countries. I personally received spams but I only have three contacts for business. How do you think that spammers got a hold of my Skype account name when I use it only once every four or five months ?
Your Skype Account Can Be Hacked Using just your email address. There has been reports of a security hole in Skype's password recovery tool means that your account can be hacked using just your email address and username. There are complex Skype hacking software going around Skype that exploit the latest Skype vulnerabilities and deliver the intercepted information to external servers.
Yes hacker are skilled! Addresses and/or passwords can be obtained through intrusions either on your computer or the Skype servers. Have you lately had your computer checked for Trojan horses, spyware or other types of viruses? I can help you to do that.
Perhaps you can try creating a new account?
I trust that I have answered all of your questions to your satisfaction