Unsubscribing [Closed]

-
I have a customer who is trying to unsubscribe from his PCH classmates membership ...... he is an older gentleman who is paying monthly and he wants to cancel it. He does not remember his password nor does he use a computer any longer so is using an email he thinks is the correct one but doesn't remember. Is there a number he can call to talk to someone?
See more 

2 replies

Posts
19676
Registration date
Wednesday October 8, 2008
Status
Moderator
Last seen
June 15, 2019
5577
0
Thank you
Perhaps you should contact the credit card Bank. They deauthorize any future charges and possible reverse past charges.

Good Luck
0
Thank you
He said he tried that but I told him to go to his bank again and ask to speak to the manager -- it is his account and he should be able to put a stop to it.
xpcman
Posts
19676
Registration date
Wednesday October 8, 2008
Status
Moderator
Last seen
June 15, 2019
5577 -
He should use the term "unauthorized charges" and not need to tell the entire story.