Change the language on Vivo phone

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Hello
I have Vivo phone...I set language in English but the rest is still in Chinese.. how do I change
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Posts
111
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Wednesday November 28, 2018
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December 15, 2018
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Hi,

Please follow these steps: Settings > Language & Input > Change language. Select your language and save the changes.

Please revert in case of any query! 

Thanks 
Hi...I already changed the language to English....Can I have your email address to send the attachment...I replied to CCM..not working
Ratnendra Ashok
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111
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Wednesday November 28, 2018
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Hi Farnaz,

Can you please add your screenshot here? You can click on the image icon and upload the screenshot here.
Ffhssh
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Tuesday December 11, 2018
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December 11, 2018
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Things are still in chinese
Respond to Ratnendra Ashok
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Thank you
Hi
I have already done that. But most of the things in the phone is still in chinese.

Thanks
Farnaz
Ratnendra Ashok
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111
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Hi Farnaz,

Is it possible for you to share screenshot of the message or any confirmation message you get after changing the language in Settings?
Ffhssh
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Tuesday December 11, 2018
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First attachment is it shows that I have changed the language.
Second is after changing ...see still things are in Chinese...also attaching input language..[image:https://img-
16.ccm2.net/CcedJs4hIIQaRNFRKGlm4hJQu4E=/85f2b69bf91f4c11885e3a14413603cc/tmp/15445117846171194629612.jpg|px||center]
Respond to farnaz
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Thank you
Is this an actual phone, or a cracked one?
Respond to ac3mark