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Different phone number

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Joeanne - Apr 1, 2019 at 12:25 AM
HelpiOS Posts 17769 Status Moderator - Apr 1, 2019 at 04:29 AM
I have a Yahoo account (rocketmail) but I'm having trouble remembering the Password. I was sent a phone number to verify but sadly, I don't have that number anymore.How and what do I do to get in touch with someone about gaining access? HELP PLEASE!!!

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Answer 1 / 1
HelpiOS Posts 17769 Status Moderator 1,878
Apr 1, 2019 at 04:29 AM
Hi,

If you have access to your other recovery methods such as an alternate email, you can use it to recover your account. Otherwise, if you don't have access to another recovery method, you will unfortunately not be able to reset your password.

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