Different phone number

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Joeanne - Apr 1, 2019 at 12:25 AM
HelpiOS Posts 14292 Registration date Friday October 30, 2015 Status Moderator Last seen April 13, 2024 - Apr 1, 2019 at 04:29 AM
I have a Yahoo account (rocketmail) but I'm having trouble remembering the Password. I was sent a phone number to verify but sadly, I don't have that number anymore.How and what do I do to get in touch with someone about gaining access? HELP PLEASE!!!

1 response

HelpiOS Posts 14292 Registration date Friday October 30, 2015 Status Moderator Last seen April 13, 2024 1,890
Apr 1, 2019 at 04:29 AM
Hi,

If you have access to your other recovery methods such as an alternate email, you can use it to recover your account. Otherwise, if you don't have access to another recovery method, you will unfortunately not be able to reset your password.
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