Total System Failure (suspected trojan)Closed

Question

Hello,

Can someone advise me please?  I believe I have picked up some sort of virus.  Everytime I try to open IE it says I've encountered a problem and need to close.  When I try to open IE in safe mode it says the same and the following add-on was running when this occurred add-on name mshtmled.dll.  I have tried to use system restore but as soon as I get the screen up and push next to restore it gives me the same message I have encountered a problem and need to close.  Is there anything I can do?  Thanks in advance.

zoribl · Answer

Hye,

Update your antivirus and please scan the whole system!

help! · Answer

Luckily my Safari is working so i was able to install Ad-Aware and HiJack.  Ad-Aware quarantined some objects but has not cured the system errors.  Hi-Jack has compiled a "Log" of information but says to send it off to some "knowledgeable folks" before making any adjustments or fixing problem.

kentboy · Answer

im not sure im not a computer expert im only a computer immediate.

Total System Failure (suspected trojan)

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