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Jsturne2016 - May 21, 2019 at 07:49 PM
HelpiOS Posts 17865 Registration date Friday October 30, 2015 Status Moderator Last seen December 10, 2025 - May 22, 2019 at 06:46 AM
I got a problem i got a new phone and number thats not on my email i cant get acess to my email no recovery methods my old number is listed but dont have acess how do i get back into ny email and correct the info
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HelpiOS Posts 17865 Registration date Friday October 30, 2015 Status Moderator Last seen December 10, 2025 1,878
May 22, 2019 at 06:46 AM
Hi,

If you don't have access to your recovery methods, you will unfortunately not be able to recover your account or change your account information.

Sorry.

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