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- - Latest reply:  Ladydog - Sep 3, 2019 at 02:02 PM
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I no longer have access to my old number and its asking me for a two step authentication code. I need to change my number. Please help
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Report Respond to HelpiOS
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Thank you
Hi,

This help page should help you.
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Report Respond to Ladydog
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That also asks for the two step authentication code when I reset the password
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HelpiOS
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I suggest you report your login issue using this contact form.

Good luck.
Report Respond to Ladydog
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Done that too, as well as send through my ID and a photo of myself with the code on paper. Facebook isnt helping me. Is there a way to bypass the two step authentication code?
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HelpiOS
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There is no other method unfortunately.
Report Respond to Ladydog
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Thanks
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