Silk browser keeps popping up without me doing anything

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IloveKats - 29 Feb 2020 à 09:47
HelpiOS Posts 8473 Registration date Friday 30 October 2015 Status Moderator Last seen 29 July 2026 - 26 May 2023 à 07:48
Whenever I get on my kindle, I don't even touch anything and silk broswer brings me to a really weird website with naked anime girls saying gross things when I did nothing! Please help me because its ANNOYING!!
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2 responses

David Webb Posts 3177 Registration date Monday 25 November 2019 Status Member Last seen 15 May 2023   6,928
29 Feb 2020 à 16:54
Hello, this sounds like a popup issue. You can block popups on your Kindle using these steps:

Open the Quick settings menu and tap on More. Then, go to Applications > Amazon Applications. Next, tap on Silk and click the Block pop-up windows and select Always

Let me know if this helps!

Minecrafter10157
25 May 2023 à 10:12

Mine is already blocked

HelpiOS Posts 8473 Registration date Friday 30 October 2015 Status Moderator Last seen 29 July 2026 1,880
26 May 2023 à 07:48

Hi,

If you've already set Block pop-up windows to Always but that you continue to receive unwanted popups, try clearing your Silk browsing data. 

Go to Amazon Application Settings > Silk Browser > Privacy > Clear browsing data. Check all the boxes and select Clear Data to confirm.

Hope this helps.