Silk browser keeps popping up without me doing anything
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IloveKats
-
29 Feb 2020 à 09:47
HelpiOS Posts 8473 Registration date Friday 30 October 2015 Status Moderator Last seen 29 July 2026 - 26 May 2023 à 07:48
HelpiOS Posts 8473 Registration date Friday 30 October 2015 Status Moderator Last seen 29 July 2026 - 26 May 2023 à 07:48
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2 responses
David Webb
Posts
3177
Registration date
Monday 25 November 2019
Status
Member
Last seen
15 May 2023
6,928
29 Feb 2020 à 16:54
29 Feb 2020 à 16:54
Hello, this sounds like a popup issue. You can block popups on your Kindle using these steps:
Open the Quick settings menu and tap on More. Then, go to Applications > Amazon Applications. Next, tap on Silk and click the Block pop-up windows and select Always
Let me know if this helps!
Open the Quick settings menu and tap on More. Then, go to Applications > Amazon Applications. Next, tap on Silk and click the Block pop-up windows and select Always
Let me know if this helps!
HelpiOS
Posts
8473
Registration date
Friday 30 October 2015
Status
Moderator
Last seen
29 July 2026
1,880
26 May 2023 à 07:48
26 May 2023 à 07:48
Hi,
If you've already set Block pop-up windows to Always but that you continue to receive unwanted popups, try clearing your Silk browsing data.
Go to Amazon Application Settings > Silk Browser > Privacy > Clear browsing data. Check all the boxes and select Clear Data to confirm.
Hope this helps.
25 May 2023 à 10:12
Mine is already blocked