Silk browser keeps popping up without me doing anything
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IloveKats
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Feb 29, 2020 at 09:47 AM
HelpiOS Posts 13869 Registration date Friday October 30, 2015 Status Moderator Last seen September 17, 2023 - May 26, 2023 at 07:48 AM
HelpiOS Posts 13869 Registration date Friday October 30, 2015 Status Moderator Last seen September 17, 2023 - May 26, 2023 at 07:48 AM
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2 responses
David Webb
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Monday November 25, 2019
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Updated on Feb 29, 2020 at 04:54 PM
Updated on Feb 29, 2020 at 04:54 PM
Hello, this sounds like a popup issue. You can block popups on your Kindle using these steps:
Open the Quick settings menu and tap on More. Then, go to Applications > Amazon Applications. Next, tap on Silk and click the Block pop-up windows and select Always
Let me know if this helps!
Open the Quick settings menu and tap on More. Then, go to Applications > Amazon Applications. Next, tap on Silk and click the Block pop-up windows and select Always
Let me know if this helps!
HelpiOS
Posts
13869
Registration date
Friday October 30, 2015
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Moderator
Last seen
September 17, 2023
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May 26, 2023 at 07:48 AM
May 26, 2023 at 07:48 AM
Hi,
If you've already set Block pop-up windows to Always but that you continue to receive unwanted popups, try clearing your Silk browsing data.
Go to Amazon Application Settings > Silk Browser > Privacy > Clear browsing data. Check all the boxes and select Clear Data to confirm.
Hope this helps.
May 25, 2023 at 10:12 AM
Mine is already blocked