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Webcam not found

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dignefjo Posts 2 Registration date Friday December 11, 2020 Status Member Last seen December 14, 2020 - Dec 13, 2020 at 10:31 AM
HelpiOS Posts 13305 Registration date Friday October 30, 2015 Status Moderator Last seen March 21, 2023 - Dec 14, 2020 at 02:10 PM
Hello,

I don't know how I lost my built-in webcam. I now have the latest drivers back, but I still can't find the camera. not even with hidden devices. This is a Satelitte-L50-C-20R. Thanks for help!


System Configuration: Windows / Chrome 87.0.4280.88
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3 replies

Answer 1 / 3
HelpiOS Posts 13305 Registration date Friday October 30, 2015 Status Moderator Last seen March 21, 2023 1,878
Dec 13, 2020 at 02:35 PM
Hi,

Have you tried to reinstall the Webcam driver?
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Answer 2 / 3
dignefjo Posts 2 Registration date Friday December 11, 2020 Status Member Last seen December 14, 2020
Dec 14, 2020 at 04:04 AM
I tried this but it still says camera not found. If i look now in device manager the camera is gone even in hidden devices. When i go to the toshiba site they ask me what type of driver i want, that i don't know what to thake? Sorry for the language!
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Answer 3 / 3
HelpiOS Posts 13305 Registration date Friday October 30, 2015 Status Moderator Last seen March 21, 2023 1,878
Dec 14, 2020 at 02:10 PM
I couldn't find the webcam drivers for your laptop, even on the Toshiba site...

In Device Manager, click Action > Scan for hardware changes. Then wait for it to install the webcam drivers if it can find them.

If this doesn't work, try installing the current drivers you have in compatibility mode, in case you upgraded your laptop to another version of Windows.

Right-click on the setup file and go to Proprieties > Compatibility. Then select the OS on which the webcam was operational.

Alternatively, try installing Toshiba Web Camera Application.

Good luck.
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