Accessing camera roll

Closed
clueless - Jan 4, 2021 at 12:13 AM
 Clueless - Jan 6, 2021 at 07:23 PM
my new phone will not allow me to access my latest photos from my camera roll when trying to send a photo in Messenger

2 replies

HelpiOS Posts 13048 Registration date Friday October 30, 2015 Status Moderator Last seen December 8, 2022 1,868
Jan 5, 2021 at 07:39 AM
Hi,

Check that Messenger is allowed to access your gallery. To do so, open your device's settings, choose Applications > Messenger > Permissions. Then switch the Storage option to on position.
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thanks, however I do not get a STORAGE option. I can do Apps, Messenger, Permission but then there is NO storage written to open or close.
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HelpiOS Posts 13048 Registration date Friday October 30, 2015 Status Moderator Last seen December 8, 2022 1,868
Jan 6, 2021 at 06:09 PM
Check if an update is available for the app. If not, try reinstalling Messenger.
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Clueless > HelpiOS Posts 13048 Registration date Friday October 30, 2015 Status Moderator Last seen December 8, 2022
Jan 6, 2021 at 07:23 PM
Have updated phone. Have reinstalled Messenger. Still not seeing latest photos
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