Accessing camera roll

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clueless - Jan 4, 2021 at 12:13 AM
 Clueless - Jan 6, 2021 at 07:23 PM
my new phone will not allow me to access my latest photos from my camera roll when trying to send a photo in Messenger
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2 responses

HelpiOS Posts 14726 Registration date Friday October 30, 2015 Status Moderator Last seen March 5, 2025 1,869
Jan 5, 2021 at 07:39 AM
Hi,

Check that Messenger is allowed to access your gallery. To do so, open your device's settings, choose Applications > Messenger > Permissions. Then switch the Storage option to on position.
thanks, however I do not get a STORAGE option. I can do Apps, Messenger, Permission but then there is NO storage written to open or close.
HelpiOS Posts 14726 Registration date Friday October 30, 2015 Status Moderator Last seen March 5, 2025 1,869
Jan 6, 2021 at 06:09 PM
Check if an update is available for the app. If not, try reinstalling Messenger.
Clueless > HelpiOS Posts 14726 Registration date Friday October 30, 2015 Status Moderator Last seen March 5, 2025
Jan 6, 2021 at 07:23 PM
Have updated phone. Have reinstalled Messenger. Still not seeing latest photos