Accessing camera roll

Closed
clueless - Jan 4, 2021 at 12:13 AM
 Clueless - Jan 6, 2021 at 07:23 PM
my new phone will not allow me to access my latest photos from my camera roll when trying to send a photo in Messenger
Related:

2 responses

HelpiOS Posts 14580 Registration date Friday October 30, 2015 Status Moderator Last seen December 19, 2024 1,881
Jan 5, 2021 at 07:39 AM
Hi,

Check that Messenger is allowed to access your gallery. To do so, open your device's settings, choose Applications > Messenger > Permissions. Then switch the Storage option to on position.
0
thanks, however I do not get a STORAGE option. I can do Apps, Messenger, Permission but then there is NO storage written to open or close.
0
HelpiOS Posts 14580 Registration date Friday October 30, 2015 Status Moderator Last seen December 19, 2024 1,881
Jan 6, 2021 at 06:09 PM
Check if an update is available for the app. If not, try reinstalling Messenger.
0
Clueless > HelpiOS Posts 14580 Registration date Friday October 30, 2015 Status Moderator Last seen December 19, 2024
Jan 6, 2021 at 07:23 PM
Have updated phone. Have reinstalled Messenger. Still not seeing latest photos
0