Wd passport
Closed
zman2002
-
Apr 25, 2021 at 04:16 PM
HelpiOS Posts 14784 Registration date Friday October 30, 2015 Status Moderator Last seen March 28, 2025 - May 3, 2021 at 09:31 AM
HelpiOS Posts 14784 Registration date Friday October 30, 2015 Status Moderator Last seen March 28, 2025 - May 3, 2021 at 09:31 AM
hey guys. my wd passport isnt wanting to read due to malfunction. what originally happened was i was stupid, and i didnt even think about safely ejecting it from my pc, and now it dont work. it lights up for sure, but it would pop up on my pc, and then disconnect and shows a notification saying "windows has been unable to read it/it malfunctioned. if anyone can help i would gladly appreciate it. thanks
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1 response
HelpiOS
Posts
14784
Registration date
Friday October 30, 2015
Status
Moderator
Last seen
March 28, 2025
1,869
May 3, 2021 at 09:31 AM
May 3, 2021 at 09:31 AM
Hi,
The hard drive may have been corrupted when you disconnected it without safely ejecting it. Try running the check disk utility.
First of all, open Command Prompt with administrator rights. Next, type chkdsk d: /f and press Enter. Note: replace d: by the letter of your hard drive.
The check disk utility will scan the hard drive for errors and try to fix it.
Good luck
The hard drive may have been corrupted when you disconnected it without safely ejecting it. Try running the check disk utility.
First of all, open Command Prompt with administrator rights. Next, type chkdsk d: /f and press Enter. Note: replace d: by the letter of your hard drive.
The check disk utility will scan the hard drive for errors and try to fix it.
Good luck
