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Hard Drive issue

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sagoefranciso - Updated on May 3, 2021 at 03:48 AM
nathanwirth Posts 324 Registration date Thursday May 22, 2014 Status Member Last seen September 27, 2022 - May 12, 2021 at 09:47 AM
My one Tb Transcend hard drive just stopped working. When I plugged it on my PC, it vibrate and the light indicator shows up but not recognized on the PC. It's also not in the list when I used the disk list on CMD console. I also tried disk management console and it's not part of the list.

Please any help Will be so grateful. Thank you
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2 responses

Answer 1 / 2
HelpiOS Posts 14517 Registration date Friday October 30, 2015 Status Moderator Last seen November 19, 2024 1,865
May 3, 2021 at 09:12 AM
Hi,

It could be related to a driver issue. Open Device Manager, find and right-click on your hard drive's driver, then choose Update driver.

If you can't find the driver, or if the problem persists, go to View > Show hidden devices. If you see grayed-out drivers that are related to that hard drive, right-click on them, choose Uninstall and restart your PC.
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sagoefranciso
May 3, 2021 at 09:48 AM
Thank you. But please the same is persisting. No detection
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HelpiOS Posts 14517 Registration date Friday October 30, 2015 Status Moderator Last seen November 19, 2024 1,865 > sagoefranciso
May 3, 2021 at 06:01 PM
As updating the driver didn't work, try uninstalling it and restarting your PC, perhaps a new installation of the driver will fix the problem.

Did you also try plugging the hard drive into another USB port... and with another PC... to see if the problem is still the same?
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Answer 2 / 2
nathanwirth Posts 324 Registration date Thursday May 22, 2014 Status Member Last seen September 27, 2022 28
May 12, 2021 at 09:47 AM
Hi,

It seems like your hard drive is physically damaged as it is making noise and not detected in your PC. So, I would suggest you to take your drive to the drive repairing center.
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