HP dv4t notebook Fingerprint reader help

[Closed]
Report
-
 naim memon -
Hello,

I just got a new HP dv4t laptop, and the fingerprint reader worked well only the first time I turned it on. For some reason, it says I need to "connect the reader". There are no instructions that I could find anywhere in my computer or on the web. The reader is called the DigitalPersona. I tried to download an update for it, but it didn't help. Hope this is enough info. Thanks!

1 reply

If you dont have Digital persona personal in your computer get it from

http://h10025.www1.hp.com/»

To resolve the issue we need to uninstall the fingerprint device Validity Sensor from device manager and then restart the notebook and then install the fingerprint reader drivers.Here is the link to download the driver.

ftp://ftp.hp.com/pub/softpaq/sp45001-45500/sp45217.exe