Can not log in to Instagram because of authentication code


I lost my old phone and can not get access to the Authenticator app to generate a code. Also I don’t have the back up codes. I submitted a request to Instagram, they asked for a picture of me with a code which I sent, and they replied the authentication is removed from my profile. However when I try to log in it is still on. I did that twice, now when I reply to Instagram’s email no one replies and when I submit a new request they don’t even sent me a email anymore. This is quite frustrating and there is no way I can contact Instagram.

Can you please advise any solutions?

System Configuration: iPhone / Safari 14.0.3

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