The discussions

Issue with authentication/backup codes for instagram

 Solved

Hello, I wanted to log back into my Instagram account but I'm stuck with the authentication and backup code requirement. The only problem is that I d...

11 replies Last reply on 19 Dec by
HelpiOS

Instagram account disabled by mistake

Hello Please I need a human contact to Instagram I have a problem my account has been deactivated. This account is very important to me. I accidenta...

1 reply Last reply on 25 Oct by
BoBot  

Live instagram freezes

Hi. I need your help, please. When I enter on a live video on Instagram I can´t watch it. The images freezes. I already cleared the cache, uninstall ...

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Instagram not showing posts i am tagged in.

Hello, So I was invited as a collaborator on a post, and I accepted the collaboration. A few hours later, the post disappeared. The post wasn’t taken...

1 reply Last reply on 19 Jun by
HelpiOS

Accidentally stopped sharing collaboration post instagram

 Solved

I have accidentally stopped sharing a collaboration post - does anyone know if there's any getawaround of this to reverse this action and restore the ...

1 reply Last reply on 12 Jun by
HelpiOS

Boosted content changed color of video

Hello, Do you know why when I boosted a reel on Instagram, it changed the colors of my video completely and ruined it?Do you have any solutions for t...

2 replies Last reply on 17 May by
emii28

New phone and email

Hello, I got a new phone with a new number and new emails. No old email is on my device. I downloaded fb and instagram and was going to make new acco...

1 reply Last reply on 25 Apr by
BoBot  

My instagram is hacked i can't get it back

please help I think this is hackers email u******o@f*****.com

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Can't long in on the app but can on the browser

Hello, My 2 instagram accounts was wrongly disabled I got them back. However since then I have been unable to log in on the app it comes up with erro...

1 reply Last reply on 5 Apr by
emii

Can’t log in

Hello   I can’t log in due to an old email which outlook shut down as it was hacked. And an old phone number. Any suggestions?

1 reply Last reply on 2 Apr by
emii28

Anyone's dm order all weird ?

Hey everyone I hope you can help me So the last 4 days my instagram weirdly changed... I normally use my instagram by sending dms of memes and ...

2 replies Last reply on 26 Mar by
toogleeful

Reels not loading properly

 Solved

When I open a reel on iPhone or iPad, the reel appears briefly, then another unrelated reel appears and runs. I've tried restarting the device, uninst...

6 replies Last reply on 23 Mar by
HelpiOS

How to verified instagram account?

 Solved

I have registered a limited company via companyhouse in the UK. I want a verified Instagram account with a blue tick. I have applied many times, but I...

1 reply Last reply on 21 Mar by
HelpiOS

Cross-association in instagram's algorithm

Hello, In case I have 2 separate Instagram accounts on the same device. let's call them user1 and user2. now, I followed user3 from my user2 (but n...

1 reply Last reply on 21 Mar by
JamieC12

Can somebody help me with this?

I have two different accounts in one of them I used to follow this person X. But now I don't follow X anymore. I found something strange today, that t...

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"comments restricted" how to resolve this issue on instagram

Hello, My comment activity on Instagram posts got restricted. I want to know how to resolve this issue? 

2 replies Last reply on 26 Feb by
James_Holafer

Unable to access instagram account

Hello, I was strangely logged off of my IG account while using it and have been trying to login without success. Haven't had no issues with my accoun...

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How to send audio in instagram

 Solved

Hello, Could you explain to me how to send audio or voice recording in Instagram? Best regards

2 replies Last reply on 20 Feb by
Andy._Tani

Can't login to my instagram.

Hello, Yes I have my account on Instagram 

1 reply Last reply on 16 Feb by
Abhishek0025

Hacked account instagram

Hello,does anyone have problems resetting password in hacked instagram accounts 

2 replies Last reply on 14 Feb by
jolasmith23

Music search function in reels isn't working

 Solved

Hello, I recently added a new instagram account to keep a record of our family travelling. When I go to add music to a Reel the search function doesn...

1 reply Last reply on 27 Jan by
BoBot  

Non-followers/non-following can't view my instagram pictures

For the past few months, my Instagram pic like went from averaging about 40 per post to 10, and I didn't see any drop in viewership/likes from my post...

1 reply Last reply on 21 Jan by
Abhishek0025

Can i use my facebook account to recover my instagram

 Solved

Hello this is Kesia my problem is  I forgot the password of my email address and also i lost my number I was using  Now I’m using another email accoun...

1 reply Last reply on 19 Jan by
BoBot  

No gallery on insta

 Solved

Hi ..for some reason I can no longer access my gallery when I want to post. The drop down box only shows recent not gallery.  I have uninstalled app ....

1 reply Last reply on 17 Jan by
BoBot  

Can’t log into instagram from multiple devices

Hi! I’m struggling so so much with this, and it’s driving me mad. Last night I used a third-party app to look at my insights and stuff, but soon after...

5 replies Last reply on 14 Jan by
Abhishek0025

Restrictions

Hello, Instagram decides to restrict my ability to like or comment on posts a few days ago. They have no support line or technical chat to speak of. I...

1 reply Last reply on 14 Jan by
Abhishek0025

I can't use my instagram account

Hi everyone! Since the last update of the Instagram app for iPhone I can no longer use my personal account, every time I log in it no longer shows me...

2 replies Last reply on 14 Jan by
Abhishek0025

Pin instagram highlights

Hi everone, I have a dropshiping store on Instagram. I wanna ask that how can I pin story highlights on Instagram so that people can watch latest prod...

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Collab posts disappeared

 Solved

Hello, I tried to archive a photo I posted that was part of a collab. I got an error message and now the post is gone. Not in my feed, archived post...

13 replies Last reply on 6 Jan by
Bedivek

Stories sharing

Hello, I created a new account, but it seems like people can't reshare my stories in their stories feed. So far all the solutions I saw on Google did...

1 reply Last reply on 4 Jan by
Abhishek0025

How to make highlight public?

I want to make a highlight on Instagram, but when I publish it, the highlight automatically becomes a close friend. How do I remove it? So it will be ...

1 reply Last reply on 4 Jan by
Abhishek0025

Can't seem to hide suggested accounts

Hello, I cannot hide suggested accounts in spite of turning off in settings.

1 reply Last reply on 21 Dec 2023 by
Evaadams

How can i undo seen message into unseen message on instagram

 Solved

Hello There I Got Message From a Person On Instagram But Mistakenly I Opened That Person Message And Now It is No More Unread message So How Can I Und...

4 replies Last reply on 16 Nov 2023 by
HelpiOS

Instagram disable mistake

hey im wondering why my page stay disabled for not following community guidelines i have all information i did the turn to left and right face identif...

2 replies Last reply on 14 Nov 2023 by
Jeonbaptist

Has my message been read?

 Solved

I have sent an Instagram message to someone I do not follow. The message is showing as sent, but not read. I understand it is possible for people to r...

2 replies Last reply on 14 Nov 2023 by
Jeonbaptist

Does anyone know what's going on with this highlight? help

Hello, For some reason I can't watch this highlight and the others from this person, but this problem only happens in the app and with this specific ...

2 replies Last reply on 14 Nov 2023 by
Osman

Account restricted

Hello, My account has been restricted on wednesday (saw it on facebook in the Account space), i can't use anything on it. I didn't get a reason or...

3 replies Last reply on 4 Nov 2023 by
Abhishek0025

Franchise instagram account

Hello, I manage a corporate franchise account on Instagram. This means that I use the logos and content of the original brand with their explicit perm...

1 reply Last reply on 3 Nov 2023 by
Abhishek0025

Undo remove link

Hello, Recently I accidentally removed my bio's link from my bf's account and now he can't mention me. How do I recover the link?

1 reply Last reply on 3 Nov 2023 by
Abhishek0025

Instagram

Hi trying to do an Instagram post with a video inserted in to an iPhone template. Can get images in to the template but videos just disappear behind...

4 replies Last reply on 31 Oct 2023 by
Abhishek0025

Unable to find specific instagram account

Hello, I am having troubles with finding specific Instagram account. When I type the username in the search bar the account doesn't show up.  Now he...

2 replies Last reply on 28 Oct 2023 by
Abhishek0025

Merging two instagram accounts - need to make one username

 Solved

Ok I have two instagram accounts 1. is xxabc ( this is my main account I want to keep 2. is abcofficial ( secondary account but I want to use THIS u...

1 reply Last reply on 25 Oct 2023 by
HelpiOS

Instagram dm deleted

 Solved

Hello, I want deleted instagram message back Can I retrieve it from somewhere it was a very important message

1 reply Last reply on 18 Oct 2023 by
HelpiOS

Instagram highlights not loading

Instagram highlights of someone is visible on their account but not loading, And this is happening just with a particular person when I try to view i...

2 replies Last reply on 16 Oct 2023 by
Aisha123Mushtaq

My insta not working

 Solved

Hi, friends from last 5 hours my Instagram not working, why i don't understannd why. please help me 

1 reply Last reply on 9 Oct 2023 by
HelpiOS

Ig stories from close friends to public

Hello, I have in my archive an old story that was originally setted on "close friends". Now I'd like to put this story in my story highlights, but i...

31 replies Last reply on 7 Oct 2023 by
zara

Do websites selling ig followers real?

 Solved

Hello, Here's one example: InstaPowerful - Become Powerful. Instantly. Do websites like these work or it's a total scam??

2 replies Last reply on 5 Oct 2023 by
HelpiOS

We’re reviewing your info

 Solved

Hello, My account is stuck on "We’re reviewing your info' from last week. I cant login to my account and can not appeal for my decision cos it asks t...

2 replies Last reply on 4 Oct 2023 by
Abhishek0025

Instagram searched #hastags posts

 Solved

Hello, I have a problem because on PC I have few searched posts when searching via #hastag. I have more posts displayed on the mobile app, but only 9 ...

3 replies Last reply on 4 Oct 2023 by
Abhishek0025

Account recovery

Hello, I lost access to my two factor authentication code for Instagram after resetting my phone and now i can't login. I don't have my own photo upl...

1 reply Last reply on 28 Sep 2023 by
Abhishek0025
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