Facebook Security Check Preventing Login

huhjehun
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1
Registration date
Monday September 27, 2021
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September 27, 2021
- Sep 27, 2021 at 03:25 PM
HelpiOS
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12571
Registration date
Friday October 30, 2015
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July 5, 2022
- Sep 28, 2021 at 07:48 AM
Hi,

My wife's Facebook account has been disabled, and she can't get through the Security Check due to OLD phone numbers listed that she doesn't have access to anymore. It's extremely frustrating as Facebook support is practically impossible to reach. We've managed to submit a ticket but have had no luck with any type of response. We have a business on Marketplace so our pending balance is just sitting there along with orders that we're not able to fulfill. Does anyone have any experience resolving this issue?

1 reply

HelpiOS
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12571
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Friday October 30, 2015
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Moderator
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1,793
Updated on Apr 21, 2022 at 07:10 AM
Hi,

For instructions on what to do, I invite you to refer to this thread.

Good luck
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