Security check preventing log in

Jovydlgr - Dec 29, 2021 at 09:23 PM
 Amandabee - May 1, 2023 at 04:21 AM
Hello,

I have the same problem with your wife's account, tried sending email or report the problem in facebook help center but still no luck.

Did you find any solution to this?

Thanks




System Configuration: Android / Chrome 94.0.4606.85
Related:

4 responses

HelpiOS Posts 14163 Registration date Friday October 30, 2015 Status Moderator Last seen February 7, 2024 1,878
Feb 11, 2022 at 07:03 AM
Hi,

If the security check prevents you from accessing your account because you don't receive the confirmation code, see this article to find out why you don't receive it.

In case you've received the code, but you still can't access your account, try clearing your browser's cache and cookies and try signing in again.

If the login issue persists, try reporting the issue to Facebook using this dedicated form. Alternatively, follow the steps in this article to start the recovery process of your Facebook account.

Good luck
5