Security checks preventing log in
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Hello,
Someone tried to access my Facebook account from an unknown device and because of this Facebook locked my account until I was able to do further security measures. When I tried to do this it asked for my password to log in which was fine but secondary asked for a code from the Facebook code generator which I am unable to get because I can't log in to facebook. I have tried alleyways they suggest to log in but all still ask for the code from the generator. How can I access this if I am completely locked out of my account.
Any help would be much appreciated.
Someone tried to access my Facebook account from an unknown device and because of this Facebook locked my account until I was able to do further security measures. When I tried to do this it asked for my password to log in which was fine but secondary asked for a code from the Facebook code generator which I am unable to get because I can't log in to facebook. I have tried alleyways they suggest to log in but all still ask for the code from the generator. How can I access this if I am completely locked out of my account.
Any help would be much appreciated.
System Configuration: Android / Chrome 90.0.4430.210
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1 response
David Webb
Posts
3177
Registration date
Monday November 25, 2019
Status
Administrator
Last seen
May 15, 2023
6,926
Jun 9, 2021 at 03:13 AM
Jun 9, 2021 at 03:13 AM
Hello, if you haven't received your Facebook Code, have a look at this article which explains what to do.
You can also follow the steps here on the Facebook support page if you created your account with a mobile device.
Regards
You can also follow the steps here on the Facebook support page if you created your account with a mobile device.
Regards
David Webb
Content Editor and Community Manager - CCM.net
Jun 9, 2021 at 07:50 AM