Incoming Call Ringtone

Maxhood
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1
Registration date
Tuesday June 21, 2022
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June 21, 2022
- Jun 21, 2022 at 10:53 PM
HelpiOS
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Friday October 30, 2015
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July 3, 2022
- Jun 22, 2022 at 04:20 AM
Hello everyone,
I'm having a problem, when my interlocutor wants to call me they go directly to my inbox and I don't hear the ringtone. Download what to do please help me.
Thank
(See also Samsung Galaxy S20 Plus)

1 reply

HelpiOS
Posts
12561
Registration date
Friday October 30, 2015
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Moderator
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July 3, 2022
1,792
Jun 22, 2022 at 04:20 AM
Hi,

Try starting your phone in Safe Mode to see if an app is causing this issue. To do so, swipe down the notification menu and select the Power icon. Hold the Power off option until you see "Safe Mode" on the screen, then press again to confirm.

If you can receive your incoming calls in Safe Mode, restart your phone to go back to normal mode, then disable any antivirus or call filtering app that you've installed.
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