Incoming Call Ringtone

Solved/Closed
Maxhood Posts 2 Registration date Tuesday June 21, 2022 Status Member Last seen July 13, 2022 - Jun 21, 2022 at 10:53 PM
HelpiOS Posts 14333 Registration date Friday October 30, 2015 Status Moderator Last seen May 13, 2024 - Jul 14, 2022 at 06:43 AM
Hello everyone,
I'm having a problem, when my interlocutor wants to call me they go directly to my inbox and I don't hear the ringtone. Download what to do please help me.
Thank
(See also Samsung Galaxy S20 Plus)

1 response

HelpiOS Posts 14333 Registration date Friday October 30, 2015 Status Moderator Last seen May 13, 2024 1,884
Jun 22, 2022 at 04:20 AM
Hi,

Try starting your phone in Safe Mode to see if an app is causing this issue. To do so, swipe down the notification menu and select the Power icon. Hold the Power off option until you see "Safe Mode" on the screen, then press again to confirm.

If you can receive your incoming calls in Safe Mode, restart your phone to go back to normal mode, then disable any antivirus or call filtering app that you've installed.
1
Maxhood Posts 2 Registration date Tuesday June 21, 2022 Status Member Last seen July 13, 2022
Updated on Jul 14, 2022 at 06:43 AM

Thanks for your help!

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HelpiOS Posts 14333 Registration date Friday October 30, 2015 Status Moderator Last seen May 13, 2024 1,884 > Maxhood Posts 2 Registration date Tuesday June 21, 2022 Status Member Last seen July 13, 2022
Jul 14, 2022 at 06:43 AM

You're welcome!

0