Facebook unlock enter birthday option missing

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Helpmeplz111 - Apr 6, 2023 at 06:27 PM
HelpiOS Posts 14368 Registration date Friday October 30, 2015 Status Moderator Last seen June 12, 2024 - Apr 11, 2023 at 09:33 AM

I have two Facebook account been locked due to suspicious activity

one of face book account can be unlocked by entering birthday

the other Facebook account does not have the birthday option. Why?


Macintosh / Safari 15.6.4

1 response

HelpiOS Posts 14368 Registration date Friday October 30, 2015 Status Moderator Last seen June 12, 2024 1,880
Apr 11, 2023 at 09:33 AM

Hi,

It depends on the reason why the accounts have been locked and what Facebook needs to unlock them. If for your first account, you simply need to confirm your date of birth, for the second, Facebook needs other information. Confirming your age doesn't automatically apply to all accounts.

That's said, it is important to inform you that it is against Facebook's rules to own more than one personal account. If you want to manage an account for your business, your animal, etc. you have to create a page.


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