Authentication problem when installing Outlook on phone.
NimbleLeopard51
Posts
3
Registration date
Monday December 23, 2024
Status
Member
Last seen
December 24, 2024
-
Dec 23, 2024 at 10:08 PM
HelpiOS Posts 17773 Status Moderator - Dec 25, 2024 at 09:16 AM
HelpiOS Posts 17773 Status Moderator - Dec 25, 2024 at 09:16 AM
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1 response
Hi,
Did you generate a new app password to link your Yahoo account with Outlook on your phone? You can't use the same app password with more than one app.
Dec 24, 2024 at 10:11 AM
Hi, thank you very much for the feedback. Outlook is not asking for any password, it automatically carries on with the authentication process and is then giving the problem. Is there maybe a way to cancel the original password that i submitted?
Dec 24, 2024 at 06:40 PM
Try looking for an option in Outlook to remove your account. Otherwise, go to your phone's settings and choose Accounts and backup > Manage accounts > Outlook > Remove account.
Dec 24, 2024 at 11:33 PM
Hi again. It is not listed, but i have made a decision that i am not going to bother with it anymore. Lots of alternative software available (Bluemail, Proton etc) In either case i want to thank you very much for the feedback and effort. I really appreciate it a lot. All the best!
Dec 25, 2024 at 09:16 AM
Ok - you're welcome! If you've any other query, don't hesitate to come back to CCM.