Previous Topic

Authentication problem when installing Outlook on phone.

NimbleLeopard51 Posts 2 Registration date Monday December 23, 2024 Status Member Last seen December 24, 2024 - Dec 23, 2024 at 10:08 PM
NimbleLeopard51 Posts 2 Registration date Monday December 23, 2024 Status Member Last seen December 24, 2024 - Dec 24, 2024 at 10:11 AM

Good day. I please need assistance with the installation of Microsoft Outlook on my Android phone. (Samsung A72). It keeps on giving a authentication problem when I am adding my account during the installation.I have previously installed Outlook on my laptop without any problems although with Yahoo (mail) you have to make use of the "app temp password". I have reinstalled the app, made sure of the login details etc.

Your assistance will be higly appreciated.

Related:

1 response

Answer 1 / 1
HelpiOS Posts 14593 Registration date Friday October 30, 2015 Status Moderator Last seen December 24, 2024 1,880
Dec 24, 2024 at 05:42 AM

Hi,

Did you generate a new app password to link your Yahoo account with Outlook on your phone? You can't use the same app password with more than one app.
0
NimbleLeopard51 Posts 2 Registration date Monday December 23, 2024 Status Member Last seen December 24, 2024
Dec 24, 2024 at 10:11 AM

Hi, thank you very much for the feedback. Outlook is not asking for any password, it automatically carries on with the authentication process and is then giving the problem. Is there maybe a way to cancel the original password that i submitted? 

0

Similar discussions

lava hard reset & factory reset
AVAY -
Har -

3 responses