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Can't login onto facebook

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laao715 - Jul 19, 2009 at 03:51 PM
 laao715 - Aug 14, 2009 at 08:55 PM
Hello,
Does anyone know what I should do if I don't recieve an email from facebook to reset my password? For 3 weeks now I can not get on and I've done the forgot your password stuff, but I've never heard from them! Please help

Thanks

5 replies

Answer 1 / 5
Blocked Profile
Jul 20, 2009 at 09:35 AM
Hello,

i am sorry but only facebook will be able to help you about this problem

Thanks
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laao715
Jul 20, 2009 at 01:37 PM
What should I do if I've tried emailing them and don't hear back from? Should I just keep emailing them? I really don't want have make a new profile.

Thanks!
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Answer 2 / 5
kaz
Jul 20, 2009 at 10:36 PM
I have same problem cant log in to facebook, tried to reply to email and they said my email is wrong and its not, dont know what to do next HELP!
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Answer 3 / 5
tnt2009
Aug 10, 2009 at 07:43 AM
Hi
has this issue been resolved for you 2 yet?? Im having the exact same problem since yesterday. my account was fine n then all of a sudden its saying the email/password combination is incorrect. I cant reset the password either cos Im not receiving any emails from them

What to do!?? many thanks for any help
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Answer 4 / 5
Bethany
Aug 14, 2009 at 08:29 AM
I'm having the same problem as tnt2009, same day even! I still get update emails about wall posts and such, but I never get the password reset! I've submitted bug reports and emailed facebook support but no response. Has anyone ever had any luck contacting facebook about this problem??
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Answer 5 / 5
Spade
Aug 14, 2009 at 03:18 PM
Same problem. This is REALLY bad. I suspect what happened to me was when I changed my contact e-mails it got messed up somehow.

Ugh, I communicated with people all over the world with Facebook.
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laao715
Aug 14, 2009 at 08:55 PM
My problem has not been resolved by facebook! Its been over a month now! I've emailed them a number of times and still try to reset my password. I've given up!
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