HELP!! error code 8000401a Solved/Closed

Question

Hello,
The other day I logged on to windows live messenger and it said update now to the latest one, I done that and it downloaded fine. But now when any one tries to sign in it says error 8000401a  

How can I get my old windows live messenger back becuase it seems lilke the new one is crap as i cant sign in, can anyone help pls. Thanks

gx · Accepted Answer

regedit >



HKEY_CLASSES_ROOTAppID >



Delete: 380689D0-AFAA-47E6-B80E-A33436FE314B

strnnger · Answer

Hye there,

Just uninstall Windows Live Messenger from Control Panel > Add and Remove Programs, 

Then download the 8.5 version here:

http://www.microsoft.com/downloads/details.aspx?FamilyID=7a1aae73-48cc-4f7a-b445-0487bd5e84ef&DisplayLang=en

This is the best version of windows live messenger

Thanks

Alex · Answer

Thanks a lot! I had the same problem and it helped me too.

unmesh · Answer

Thanks gx......it helped me too

Monopoly · Answer

Now the only problem with this is 8.5 isn't available and it now forces you to download 9.0.
Any fixes?

ALEX · Answer

THANK YOU   VERY  MUCH

ITS  WORKING!!!!!!!

hazza 19 · Answer

hey,
this error basically means it's not connected to the internet or is having trouble connecting to the internet.

can you use your web browser to browse the net.? if so try to install the new one again you can do that by going to http://get.live.com/messenger/overview

strange · Answer

why did this happen. is it because of a virus or spam making changes in registry?

HELP!! error code 8000401a

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