Error in Orkut site

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Sachin007 - Sep 27, 2009 at 06:00 AM
Sanchit Nayak - Sep 28, 2009 at 09:36 PM

Hello Dear,

I use Firefox. when i login to orkut.com i cannot access the page. After login a dialouge box appears as "firefox.exe has encountered a problem and needs to close. We are sorry for the inconvenience." When this box appears i choose "Don't send error report". After this the whole browser get close. It's happening only with orkut.com and all other sites are working good. How can i solve this problem. Please suggest me...

Waiting for your reply........

Thank u.

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1 response

Answer 1 / 1

closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,099
Sep 28, 2009 at 09:59 AM

hi there,

please use link below and follow the instructions

as mentioned:

https://support.mozilla.org/en-US/kb/firefox-crashes-troubleshoot-prevent-and-get-help?redirectlocale=en-US&redirectslug=Firefox+crashes+when+loading+certain+pages

Thanks

Sanchit Nayak
Sep 28, 2009 at 09:36 PM

Hi Guys,
The issue is not with the browser but with the add-ons. I had this issue on both Forefox and IE. In my case the issue got resolved after I disabled the AVG safe search add on. Check if you that this add on installed or try to disable other addons.

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