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Double click CD or DVD doesn't open folder

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Lawer - Nov 12, 2009 at 12:52 AM
dancedhall Posts 3056 Registration date Wednesday May 13, 2009 Status Member Last seen March 12, 2010 - Nov 12, 2009 at 07:57 AM
Hello,

I'm running windows XP on a dell d610 laptop. I have a USB DVD/CD RW drive and I also have a hot swap cd burner which plugs into the laptop. If I put a CD or DVD in either drive it will recognise the name of the disc but then when I double click it, nothing happens. It doesn't matter if they are both plugged in or just one it still does it. all other drives work fine including a USB external HDD. Hoping someone can help. Thanks
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dancedhall Posts 3056 Registration date Wednesday May 13, 2009 Status Member Last seen March 12, 2010 656
Nov 12, 2009 at 07:57 AM
hi there,

go to device manager and update its firmware

or if you have a driver for it install and upgrade it directly

also check the cd if does not have scratches on it

if so refer to link below:

https://ccm.net/faq/327-how-to-repair-a-scratch-cd

Thanks
0

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