Broken screen crystals

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amy - Nov 18, 2009 at 12:30 PM
dancedhall Posts 3056 Registration date Wednesday May 13, 2009 Status Member Last seen March 12, 2010 - Nov 18, 2009 at 12:38 PM
Hello,
Just today I took my Samsung GT-S5230 out of my pocket and... SURPRISE!!!!... the crystals were broken. It came as a shock to me as I documented a lot before buying this phone and it says quote: 'Every Crystal Case is made from the special type of durable polycarbonate plastic that's used to make protective eyewear. This advanced material is shatterproof, shock absorbent and completely clear.'. I wanted to post a request for service online, but seem to have a lot of trouble when it comes to finding the model on the warranty rollover menu selction bar. Under mobile phones I can not find my S5230 model. Please help as I do not know were to go to get my warranty service. Thank you

1 response

dancedhall Posts 3056 Registration date Wednesday May 13, 2009 Status Member Last seen March 12, 2010 656
Nov 18, 2009 at 12:38 PM
hi there,

i will advise you to contact the seller and then contact the manufacturer

either by email or phone call and inform them about the issue and the

guarantee concerning the manufacturing materials

use link below:

http://www.samsung.com/my/support/main/contactcenter.do

Thanks