Hp help

Closed
anyonethere115599 - Dec 1, 2009 at 10:27 PM
closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 - Dec 2, 2009 at 10:43 AM
Hello,
i have a hp pavilion dv6 and it comes with a recovery drive,so,no dics
i upgraded into window 7 from vista
now i want to change back and the f11 wont work for the systme recovery
i would like this to work for free and without the hp disc i hear about
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1 response

closeup22 Posts 8923 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,099
Dec 2, 2009 at 10:43 AM
hi there,

this cannot be done my friend

it came with no disk and with a recovery partition

you should have made a recovery disk before upgrading or downgrading

you can get the recovery disk but ts not free, you will have to pay a fee for this

for more information please contact hp support team:

https://support.hp.com/us-en/

Thanks
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