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Internetless

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shaylanicole Posts 1 Registration date Tuesday December 1, 2009 Status Member Last seen December 2, 2009 - Dec 2, 2009 at 03:02 PM
dancedhall Posts 3053 Registration date Wednesday May 13, 2009 Status Member Last seen March 12, 2010 - Dec 3, 2009 at 10:50 AM
Hello,
I beleive that I recently acquired a virus on my computer while I was trying to download an anti-virus program. I can no longer use some of the functions of windows such as the media player. I also can not access internet explorer from the desktop. Anytime I double click on the icon, nothing happens. I have also tried accessing explorer from the start menu, but nothing happens from there either. I hope I have provided you with enough information to maybe help. Thank you!

Shayla

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dancedhall Posts 3053 Registration date Wednesday May 13, 2009 Status Member Last seen March 12, 2010 656
Dec 3, 2009 at 10:50 AM
hi there,

you can make a system restore

follow these steps:

press Start, All Programs, Accessories, System Tools>

System Restore Open it and then select a date when you were

not infected then press next Let the process to be done

Restart your machine normally

Thanks