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New PC has problem with new LG monitor

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Amaty - Dec 3, 2009 at 08:18 PM
closeup22 Posts 8922 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 - Dec 4, 2009 at 12:13 PM
Hello,
I just bought and built a new desktop pc. I connected it with the new LG Flatron monitor I got but as soon as I switch it on the monitor goes into power saving mode. I know it's connected since it doesn't show the 'check signal' message and the monitor works fine with my old pc. I also read that sometimes that happens on old pcs because of the motherboard battery running out, but this is a brand new pc! What could be the problem?
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closeup22 Posts 8922 Registration date Friday May 15, 2009 Status Member Last seen October 7, 2010 2,099
Dec 4, 2009 at 12:13 PM
hi there,

the graphic card usually causes this error

as its new and must have warranty

i will then advise you to contact the reseller and get it repaired

do not open the cpu as this will break the seal

and it will be not valid

Thanks